Saturday, November 27, 2021

Tag: Training

YGAM’s Safer Gambling Training programme is raising standards

Ian Shanahan YGAM Safer Gambling training programme is raising standards
Ian Shanahan has recently joined the Senior Leadership Team at YGAM in the role of Director of Business Development and Fundraising. He also heads up the pioneering Safer Gambling Training programme which provides expert training to customer-facing teams working in the gambling industry. Having spent many years working for Rank, Shanahan is now using his industry knowledge and experience to help raise standards in player protection.

MERKUR UK extends safer gambling training to 200 venue managers

Tony Boulton Merkur UK 360 program safer gambling
MERKUR UK launched its 360 safer gambling programme in October 2020 - less than a year later it’s on course to have put its entire 200 venue managers and regional management team through the highly respected City & Guilds Assured training delivered by YGAM and Betknowmore.

Government makes U-turn on hospitality training

Government u-turn on hospitality training
Inclusion on Lifetime Skills Guarantee is recognition of the importance of hospitality and leisure in the economic recovery and the acute skills and staff shortage that’s facing the sector.

Nick Harding launches Spray Lakes Consultancy

Nick Harding Spray Lakes Consultancy
As the industry prepares to emerge from lockdown Nick Harding has launched Spray Lakes, a knowledge hub that connects personally vetted experts with business owners seeking additional resource, insight and support.

Blueprint Operations completes G4 training as 360 program continues to build

David Purvis Blueprint Operations safer gambling 360 programme safer gambling
Embedding the safer gambling philosophy throughout the organisation is at the heart of Gauselmann UK’s 360 initiative with the team at Blueprint Operations recently completing the G4 staff training programme.

EAG Online “shaping up nicely”

EAG Online 2021 registration
Visitor registration for the Entertainment, Attractions and Gaming International Expo 2021 has opened, with the event set to be held online for the first time in its history.

Lottery expert to confront skills development at ICE

Lottery expert ICE London
Wendy Lawrence, a founder member of the initial Camelot UK National Lottery start up team, will be exploring whether it’s too late to tackle the issue of skills development in the gaming sector during a panel debate at ICE London. The discussion is taking place on Thursday 8 February at 1.30pm and is part of a series of specially curated Totally Gaming...

Embed expands sales & training teams with four new staff

Coinslot - Embed sales training staff
Helix Leisure subsidiary, Embed, has bolstered its sales and training departments with key new appointments to support the growing portfolio of locations employing their debit card system. Embed’s new sales team members are Sales Executive Marisa Garris and Sales Administrator Amber Palafox, while the Insight Training Team adds Travis Allen and Robinette Williams as trainers. Marisa Garris, previously a merchandise supplier...

Training for cool heads in a crisis from BALPPA

Coinslot - Crisis management BALPPA
BALPPA is set to run two seminars in May and June to give operators the skills and confidence to deal with crisis management.   BALPPA will be running two crisis management events to give site operators advice on how to deal with a potential situation at their attraction, before social media can impact their reputation. Each seminar will be one day long,...

Helix Leisure’s Embed expands customer service offering

Coinslot Embed Training
Helix Leisure’s Embed launches INSIGHT training platform to simplify daily operation for Embed’s customers. Embed, a subsidiary of the out-of-home entertainment company, Helix Leisure, has launched a new premium training platform. The INSIGHT platform, gives customers the knowledge needed to both simplify day to day operation and take full advantage of their Embed system. The INSIGHT team, comprising, Lauren Carlyle, Diana Kim,...

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