Monday, September 21, 2020

Tag: services

Crime and punishment: Machine thieves sentenced

machine crime Welcome Break
Brothers Denver and Dale Peel were ordered to repay over £9,000 stolen from gaming machines at Charnock Richard services on the M6.

Leisure and hospitality sectors welcome MAC

Coinslot - Migration Advisory sectors
Responding in chorus to the government’s announced intention to study the role of EU workers in post-Brexit Britain, the ALMR, BBPA, BHA and BALPPA have emphasised how crucial migrant labour is to their respective sectors.   Trade association chiefs from the leisure and hospitality sectors welcomed home secretary Amber Rudd’s announcement on 26 July that a Migration Advisory Committee (MAC), made...

Facilitating change through exceptional service

Coinslot - Suzohapp Facilitating change through exceptional service
In an ever changing market landscape after-sales service is more important than ever, something John Vallis, Suzohapp UK sales director and VP amusement sales EMEA, knows better than anyone.   What after sales products and/or services are you seeing the most demand for? “We have seen a huge surge in demand for our RM5 Coin Acceptors, Scan Coin Note / Coin counters...

Fairness, Integrity, and Improving Regulation

Coinslot - Sarah Harrison Fairness Regulation Integrity
According to Sarah Harrison, CEO of the Gambling Commission, two themes have dominated in 2016/17: working to put consumers at the heart of regulation and raising standards. These themes have been an important focus for the Commission “in a year when gambling remains popular but one in which public attitudes towards it appear to be hardening.”   Fairness With competition intensifying, in...

There’s service and then there’s E-Service

Coinslot Mike Clokie service
E-Service provides the industry with much more than simply a comprehensive spares and support package delivered from two key locations within the UK. Managing director, Mike Clokie, explains how, courtesy of significant investment in staff, support techniques and system infrastructure, the company has become the first choice for after sales support for many AGC’s, FEC’s, casinos and single site...

GC asserts position following consultation responses

Coinslot - Gambling Commission fine harrison
The Gambling Commission addresses its position and the key themes from the wider gambling industry’s responses to proposed amendments to ‘Statement of principles’ and ‘Policy statement’   Putting the consumer first Some respondents said that the emphasis on putting the consumer first is not consistent with the Commission’s remit as set out in the statutory licensing objectives. At best it amounts to...

Licensing Services – Hough and Bollard, License to thrill

Coinslot Interanational Hough and Bollard licensing
Hough and Bollard has specialist knowledge of gambling licensing and experience in dealing with day-to-day licensing requirements, putting the company in an ideal position to take the strain out of obtaining and maintaining business licences. Offering a unique licensing service to the betting and gaming business sectors, Hough and Bollard guide operators through the various application processes, providing support in...