Saturday, November 17, 2018
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Tag: Redemption

Gambling Commission’s shop floor initiative receives industry plaudits

Gambling Commission, Weston-super-Mare, grand pier, redemption
Bacta has welcomed the recent initiative undertaken by the Gambling Commission, which saw its chief executive, Neil McArthur, spend a day working at Grand Pier in Weston-super-Mare, helping to refill change machines, shadow workers on the shop floor and give out redemption prizes in the shop. McArthur was launching a new regulator programme aimed at giving its staff a greater...

Semnox premiers first of its kind redemption kiosk

Semnox redemption kiosk
The all new redemption kiosk from Semnox Solutions is the first of its kind in the industry and offers a fast and hassle-free gift redemption process with customers able to choose the gifts they want and submit the redemption order request...

Licensed redemption: Just the ticket for repeat customers

Kent Amusements
Careful curation of select franchise prize goods has turned one-time players into long-term collectors at Kent Amusements in Newcastle, Northern Ireland. Two weeks ago, the announcement was made. Arcade supervisor Dominic O’Reilly of Kent Amusements, Co. Down, posted the news on the arcade’s Instagram and Facebook feeds. Rick and Morty plush - furry renditions of the acclaimed US Adult Swim...

Total redemption solutions

Redemption Suzohapp
The world of redemption machines is a broad one, and Suzohapp, under the CompetitionPro brand name, can supply everything necessary to maintain operations in the burgeoning market sector. The market for redemption machines is diverse and to ensure its success Suzohapp offers a whole world of amusement components to be found under the brand name CompetitionPro. Naturally ticket dispensers and tickets...

One big ticket gathers pace

Concept Games One big ticket
With the operational benefits clear, and site reports proving positive, the One Big Ticket system from Concept Games is having an impact on the redemption market at an ever increasing pace. Concept Games’ One Big Ticket system is designed to replace the conventional redemption output solution by fitting a thermal printer, and display, in the door of a machine and...

“Crucial community engagements”: How redemption is keeping arcades at sector’s forefront

JNC Redemption
Gary Newman, sales executive at JNC, explains how the high-quality community engagements presented by redemption units is keeping the sector at the forefront of the arcade industry. Coinslot: What do you feel the hottest trends this year have been in the redemption machine market place? Gary Newman: “The hottest machines for us have been the games that really encourage communal...

UDC key to the full Park Avenue experience

UDC Park Open Day
The United Distributing Company will be opening the doors of UDC House on 6 June to welcome the coin-op amusement industry along for the day with the entire team on hand, including company founders, father and son Derek and Mark Horwood. Park Avenue is a special event and UDC managing director Mark Horwood thinks its success is simple. “We keep...

Redemption in good stead ahead of summer

Redemption has once more been the talk of the town as we enter the summer season and there is much more to come from the product type comments Sam Coleman, sales executive, JNC Sales. Reflecting on what products have been performing well in the market so far this year, JNC’s Sam Coleman is in no doubt the country is looking...

Making waves at the coast: Bulldog Games MD on why it always pays to listen

Bulldog games
Peter Collinge has enjoyed an illustrious career spread over four decades and including senior operating roles at Gamestec, Games Media and Inspired Gaming. As Operations Director at Leisure Projects where he was responsible for a 150 coastal arcade operation, he got to understand the nuances and unique characteristics of the seaside business, a background that has served him well...

Bandai Namco: For all your redemption needs

bandai
  From management solutions to prizes Bandai Namco has all operational bases covered when it comes to redemption gaming.   MANAGEMENT SOLUTIONS Prizes from Embed helps arcades to manage redemption easily while offering the best possible customer service. It offers instant updates to inventory and is fully integrated with all leading ticket eaters.It supports magnetic and Playwave contactless cards with up to four...

RLMS: Redemption still going from strength to strength

Coinslot Tony Glanville RLMS
The rise of redemption has been an undeniable theme of the last few years. Tony Glanville, MD of RLMS, comments on the burgeoning market sector and the exciting news coming out of Novomatic UK. Coinslot: How do you see the redemption market performing? Tony Glanville: Without a shadow of a doubt the swing in the coastal arcade and holiday park market...

Suzohapp on redemption: A healthy future ahead

Coinslot-John-Vallis-top-redemption-SuzoHapp.v1
  John Vallis, VP gaming and amusements EMEA, SuzoHapp, discusses how the company is helping redemption operators the country over modernise premises to best drive performance.   Coinslot: How do you assess the UK redemption market? John Vallis: We see the UK as the most important market for redemption in Europe.We have a culture that enables people of all ages to enjoy redemption...

Redemption reigns supreme

claw game redemption
Redemption has been rising in prominence and performance for FECs for some time, and over on the Kentish coast, manager of Playtime Amusements Steve Dawson believes its influence now dominates the seaside sector.   Operating three FECs on the Kentish coast, Cain’s Amusements is expanding its redemption offering in Coin Castle, one of its two Leysdown-on-Sea venues, in preparation for the...

The Arkade changes redemption kiosk strategy

Arkade Somerset
After 23 years of exchanging tickets for prizes in one location, the redemption kiosk of The Arkade in Minehead, Somerset is being moved to a new home on the FEC’s floor.   Owner Marcus Kravis explained that the kiosk’s updated position provides a better view for both staff and players, as well as freeing up some room for new equipment. “Where we...

Moving towards a seamless player experience

Coinslot - Cashless Solution Steve Short Bandai Namco experience
An increased focus on a streamlined user experience and retail-grade prizes has led to a redemption boom, according to sales manager at Bandai Namco, Steve Short, and going forward signs look just as positive.   What products, or innovations is Bandai Namco bringing to the redemption market? “BNAE has always innovated in this sector, because we could see the potential, for family...

Making the most of fertile market conditions

Coinslot - Market Tony Glanville
Tony Glanville, managing director, RLMS Sales, comments on the state of the UK redemption market, and the continued importance of prize offerings in the sector. And the future, it seems, is bright.   Redemption appears to be increasingly popular with consumers, why do you think this is? “Players want to be entertained and rewarded with prizes and redemption ticks both those boxes....

Batman Begins Redemption enters the market

Coinslot - Batman Begins Redemption
Astra Games has reported highly encouraging feedback from the market to its recently launched ticket payout game, Batman Begins Redemption.   The new model was officially unveiled in three-player guise at the recent Northern Showcase and initial reactions from operators indicate that it is proving to be a big hit with players out on location. The game has been designed with a...

When redemption meets Virtual Reality at pioneering new arcade

Coinslot - VR Arcade Virtual Reality Redemption arcade
Malaysian casino giant Genting will be combining traditional and futuristic arcade sensibilities in their brand new UK bound FEC gaming concept. So what should we expect when Birmingham enters the Vortex.   A new family-friendly gaming arcade is set to be the latest attraction at the Resorts World Birmingham Complex. Asian casino giant Genting Solihull Ltd, which owns the £150m venue, will...

Mottershead to showcase ITP prizes at ECAS

Coinslot - ITP imports mottershead ECAS
Ian Mottershead is a well-known face at UDC’s Skegness event. Specialising in redemption, Mottershead will be showcasing prizes at both the Newcastle and the traditional show - this time with new products from ITP Imports.   Ian Mottershead will attend both ECAS events in the coming week, showcasing a range of products from wholesaler ITP Imports. ITP supply the circa 400...

Electrocoin announce egg-citing developments

Coinslot - Electrocoin Development GOGO Chicken
A new development in a tried and trusted area of redemption and prize vending, latest chicken themed game from Electrocoin has been lighting up venues around the country ahead of its full launch later this year.   GOGO Chicken is an exciting and versatile children’s prize machine from Electrocoin. This new product is a fun game for the kids to watch,...

Crown Direct redemption offering leads the way in 2017

Coinslot - Crown Direct redemption 2017
With the continued growth of redemption comes a continued growth in the variety and quality of machines on offer from Crown Direct, including the latest products from the UK and around the world.   There seems to be no end to the growing popularity of redemption games, according to David Hurst at Crown Direct. “On the back of another strong EAG, we...

Offering redemption games to suit all locations

Coinslot - RLMS Sales Redemption Games
With redemption very much here to stay, RLMS Sales now provides its customers a wide range of machines for this burgeoning sector.   With redemption still enjoying soaring popularity in the FEC sector, RLMS Sales has been busy building a portfolio of games that will capture the imagination of players and put a smile on operators’ faces. Among the key products...

Stergides keeps focus on redemption market

Coinslot - John Stergides Electrocoin Redemption market UK
Electrocoin’s John Stergides gives his insight into what makes redemption tick, including some choice advice for operators on the best machines and prizes.   What trends have you seen within the redemption sector, in terms of game design and style? Stergides: Redemption games have steadily grown in popularity as manufacturers are now using established licensed brands, films, telephone games like Candy Crush...

“Redemption is what happy, lasting memories are made of”

Coinslot - Tony Glanville RLMS Sales memories
Tony Glanville, MD of RLMS Sales, explains how his company approaches the redemption market and how the simplicity and pure experiences it creates lead to loyal and happy players.   How can the right licences add value to games and what makes a strong licence? Within a crowded multimachine environment a good licence can make a game instantly recognisable and ensure it...

Staying at the top of the redemption market

Coinslot - John Vallis top redemption SuzoHapp
Maintaining top quality standards for decades isn’t easy, but SuzoHapp has made a habit of it and the company’s activity in the redemption sphere is no exception.   SuzoHapp has not become a byword for quality components by accident. Over the organisation’s 60+ year history it has placed great emphasis on ensuring that it sources and manufactures top notch parts, supplies...

Redeeming redemption machines in Britain’s arcades

Coinslot - Redemption UK arcades
Driving home the potential redemption has to increase its market share in Britain’s arcades, two of the country’s leading independent operators give their thoughts on the sector and how it will impact the future of their businesses.   With redemption machines increasingly hailed as the largest growth industry in the FEC sector, those who are yet to fully embrace the practice...

The game is not enough in terms of redemption

Coinslot - Redemption Games
Sam Spencer explains why he predicts that the rising redemption market will overtake the old favourites of the industry.   While pushers, cranes and other traditional amusements still hold pride of place in many arcades across the country, the ever increasing floor-space dedicated to redemption machines has gone far from unnoticed. Indeed redemption has grown massively over the last decade, and I...

EAG 2017 report – Direct Leisure: FECs hold the keys

Coinslot Direct Leisure Alfred Katz
Coinslot spoke to Alfred Katz of Direct Leisure about perceived market trends and the success of FECs in recent years. The distributor’s showing at EAG drew particular attention to its offering of extremely popular redemption machines. Katz said of the growth of the sector during 2016: “It was a very refreshing year, certainly the growth of the industry towards novelty and...

Project’s Crazy Chicken earns its corn throughout pre-launch testing

Coinslot Project Crazy Chicken
Project’s Crazy Chicken, which has entered its third month of on-site testing, continues to exceed its pre-launch performance targets. As the only video redemption game on the market begins its ninth week on test, the average seven day cash box is 26% above target, underlining its ability to contribute to operators’ bottom line profits on a consistent basis. “Following its launch at...

Asia offers a glimpse into the future of the toy market

Coinslot Asia Hong Kong Toys and Games Fair
Thousands of exhibitors showcased their latest toy inventions in Hong Kong recently, and Smart Tech is definitely the new black. Where Asia leads, particularly in this area, the rest of the world tends to ponder. Will the UK follow and make 2017 the year of Smart Tech? The Hong Kong Toys and Games Fair enjoyed a successful 43rd run, featuring a...

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