Tag: Gambling Commission

Wright confirms government considering gambling credit-card ban

Credit Card online payment
The culture secretary has said the government will follow the lead of the Gambling Commission, which is conducting a call-for-evidence on the issue of credit card use in gambling.

Betting shops spanked for new roulette-style products as GC makes its point

Betting shops, roulette, products, Gambling Commission
New games brought out by two major betting chains were not in the spirit of new regs governing electronic roulette, say regulators. So, what next for game innovators when the creative door is firmly closed off? I took a brave company to launch a roulette-style product on the new B2 stakes and prizes coming into operation. And on this occasion,...

Problem gambling down, according to official GC figures

Problem gambling, Gambling commission, official, figures
Amid the cacophony of noise from the-oft frenzied problem gambling clamour, last week there was one tiny little sound wave on a frequency pitched at an uncomfortable level for most authorities and interest groups to lend an ear to. Listen carefully, tune in and you could hear the sound of problem gambling statistics falling 17 percent in 2018 - dropping...

Gambling Commission looks to media and telecoms industry for National Lottery innovation

gambling commission
The Gambling Commission has called upon the media, telecoms and technology industries to help bring innovation to the next National Lottery licence. Speaking at the Media & Telecoms 2019 & Beyond event in London, the Gambling Commission’s Chief Executive, Neil McArthur, addressed more than 450 key players from some of the world’s leading media and communications businesses. The event was the...

The industry “should be an integral part of providing and implementing the answers” on problem gambling

Senet Group Gillian Wilmot Responsible Gambling Strategy Gambling Commission
The independent body promoting responsible gambling standards has called on the regulator to keep the industry in the arena. Gillian Wilmot, chairman of...

GamCom floats “incentives” prospect in exchange for Cat B protections

Gambling Commission, incentives, Cat B, protection
In its latest update to its call for evidence on Category B machine player protection, the Gambling Commission said industry engagement on the issue had hitherto been wanting. Is the language of the two parties falling back to their former days of stand-off? The Gambling Commission has fleshed out details pertaining to its call for industry evidence as to the...

The anti-gambling rabble of South Ribble

Anti-gambling, South Ribble, gaming, gambling commission
As the statistically unsupported ‘gambling crisis’ of 2018 rages on, South Ribble Council - concerned primarily by pitch-side advertising and the underage use of scratch-cards - is taking action in the only way it can; by launching underage testing in local pubs. Incensed by a media storm and cherry-picked Gambling Commission statistics, South Ribble Council has launched a campaign to...

Cat B3 consumer protections call for evidence announced in customer interaction and ADR consultation

Bacta, gambling commission, Cat B3, consumer protections, evidence, customer, interaction, ADR consultation
Contained within a consultation proposing changes to LCCP requirements for customer interaction and alternative dispute resolution, the Gambling Commission has announced an upcoming call for evidence on Cat B3, with player-tracking suspected to be on the regulator’s agenda. The Gambling Commission will “shortly” call for evidence around strengthening at stemming the massive growth of online ads, the new codes also...

Hannibal: Commissioning the ridiculous!

Peter Hannibal DCMS GBG cashless
Peter Hannibal, CEO of the cross sector strategic body, the Gambling Business Group, looks back on last week’s ICE and questions the fuzzy logic behind the Gambling Commission’s decision not to attend and asks what message its ’no show’ policy sends the industry...

Consultation begins on new responsible gambling strategy

Gambling Commission, consultation, responsible gambling strategy
The Gambling Commission has launched a consultation period ahead of the implementation of its new approach to harm prevention - alongside calls for it to engage operators beyond “grudging acquiescence”. The Gambling Commission is welcoming a period of public discourse on a proposed new national strategy aiming to reduce gambling harm. The regulator released details as to the vision of its...

McArthur rings in a new era of industry-regulator relations

Neil McArthur Bacta Convention 2018 Coinslot
Gambling Commission CEO Neil McArthur delivered a slightly sweet and sour speech at last week’s Bacta AGM.

Gam Com conference envisions UK gambling as “the safest in the world”

Gam Com conference, UK gambling, Neil McArthur, Gambling Commission
Speaking at the Gambling Commission’s Raising Standards Conference the body’s CEO, Neil McArthur called on the industry to engage in a race to the top in regards to customer safety, and insodoing setting (more) standards for a world class industry. The second outing of the Gambling Commission’s Raising Standards Conference at Birmingham’s ICC saw the regulator’s chief executive call for...

UK Gambling Commission outlines public trust strategy

Gambling Commission, consultation, responsible gambling strategy
UK Gambling Commission chief executive, Neil McArthur, has asked operators across the UK's betting industry to work together and make Britain the safest and fairest gambling hub in the world. Speaking at the Raising Standards Conference at the International Conference Centre, Birmingham, McArthur said: “I want consumers in Britain to be able to enjoy the fairest and safest gambling in...

GiG Games receives approval to supply games to B2C operators in the UK

GiG Games, B2C operators, UK, gambling commission
Gaming Innovation Group Inc. has been granted permission to offer its in-house games under its B2B licence from the UK Gambling Commission (UKGC). The licence complements GiG’s software and B2C licence in the UK. It will enable the Company to offer its new games services to its existing white label customers as well as external brands operating in the...

Gambling Commission’s shop floor initiative receives industry plaudits

Gambling Commission, Weston-super-Mare, grand pier, redemption
Bacta has welcomed the recent initiative undertaken by the Gambling Commission, which saw its chief executive, Neil McArthur, spend a day working at Grand Pier in Weston-super-Mare, helping to refill change machines, shadow workers on the shop floor and give out redemption prizes in the shop. McArthur was launching a new regulator programme aimed at giving its staff a greater...

Commission hits two operators hard for SR breaches

gambling-commission levels fines
The Gambling Commission has levelled £2.7 million in fines to two key operators for breaches of SR and AML rules. It’s been a busy week at the Gambling Commission which has handed out two considerable fines to operators considered to be at the harder end of the gambling spectrum. First the Rank Group, at £500,000, for failing to intervene in problem...

Do the banks hold the key to tackling problem gambling?

Gambling
Two so-called ‘challenger banks’ are living up to their reputation. Monzo and Starling banks have introduced a block to help problem gamblers control their gambling habits. And it’s working. Now, the Gambling Commission and doctors are calling for the big five banks to follow suit. The industry, which has long called for bank intervention, is expected to drive the...

Commission sets out new complaint standards

gambling commission
The Gambling Commission has published new standards, coming into effect from 31 October, which are intended to improve how complaints are handled by alternative dispute resolution (ADR) providers in the gambling industry. The new guidance sets out how consumer com- plaints should be handled, and according to the regulator, make it clear what the Commission’s expectations are regarding; the types of...

Oh we do like to be beside the seaside…

Oft criticised for being out of touch with life on the shop-floor of British amusements, the Gambling Commission has risen to the challenge and experienced it first hand. New chief Neil McArthur spent a day with Weston’s Grand Pier to see how operations really work.   Gambling Commission chief executive Neil McArthur rolled up his sleeves to learn first-hand how family...

Stuart McPhee assumes new role at Bell-Fruit

Stuart McPhee Bell-Fruit
Bell-Fruit has confirmed the appointment of former Gambling Commission senior manager, Stuart McPhee to the newly created post of Director of Compliance. ..

Bacta’s first Social Responsibility Exchange to precede Parliamentary Reception and Annual Convention

John White Coinslot bacta
Kate Lampard CBE, chair of GambleAware, has been named as the keynote speaker at Bacta’s first Social Responsibility Exchange, a free to attend one day educational initiative being held on 21 November, the day prior to the Bacta Annual Convention. The event, which will also feature Lee Willows from YGAM, GamCare’s Anna Hemmings and Helen Rhodes from the Gambling Commission,...

Problem gambling rate stable, says findings of latest Health Survey

Gambling
The most recent national survey of gambling behaviour shows that - despite frequent rhetoric to the contrary - the incidence of problem-gambling within the UK populace is flat. The latest combined Health Survey published by the Gambling Commission suggests that there has been no discernible rise in the rate of problem gambling in the UK over the course of the past...

Everything counts or just can’t get enough, says Dan Waugh

gambling commission
In it’s Winning Post blog last month, Regulus Partners’ Dan Waugh questioned how much licensees trust the Gambling Commission. As those great sages of 1980s pop, Depeche Mode once sang, much in life boils down to a question of trust. The regulatory establishment issued a test of the gambling industry’s trust by putting operators on notice that requests for...

An olive Branch and a call for a charitable change of heart by the Gambling Commission

The push me-pull me life of a pulltab lottery innovator is not an easy one. For years, Alan Branch has been championing the charity based lottery game which has stuttered ever since the Gambling Commission issued its unchallenged ‘opinion’ on pub operators’ engagement. The evergreen Branch is asking the regulator to revisit its position. The pulltab lottery sector is to...

“I absolutely refute the idea that we simply see what money comes in, and then decide how it’s spent”

Marc Etches
Coinslot engaged with GambleAware chief Marc Etches recently covering a whole range of issues. A further extract of that exchange appears here, featuring some forthright posturing. CS: How much do you think it would cost to fix the problem of problem gambling in terms of the next five years? ME: I don’t think that’s an easy answer to give you. CS: But...

Rank’s profits suffer amidst new regulatory landscape

Business Meeting
The Rank Group’s first raft of financials under the leadership of John O’Reilly see the company’s management facing an uphill battle, as the real impact of the Gambling Commission’s new due-diligence measures on the UK’s landed casino sector starts to be felt Chief executive of the Rank Group and industry stalwart John O’Reilly has insisted that the company is “undervalued”...

Customer, operator, Commission: With cashless technology, everyone’s a winner

Pound Coins
When a government-owned institution as old as The Royal Mint believes that it must have cashless payment options to survive in modern Britain, it creates a convincing picture for the amusements industry’s need to follow suit as soon as possible - and what better time before the Gambling Commission’s upcoming data drive? We need to be relevant to younger people...

Using industry data to understand patterns of play

Gambling
Chaired by Sir Christopher Kelly KCB, the Responsible Gambling Strategy Board has published a research brief which sets out the proposed approach for the Gambling Commission and GambleAware’s latest research programme. We need to understand how gambling behaviour and patterns of play vary across different products and environments. We also need to understand if, how and why some gambling environments,...

We need more research: Ignorance or something else more worrying?

FOBT, stakes, Industry, politics, finance
The British gambling industry knows where moral redress is required, so, asks Chris Webster, why on earth is the Gambling Commission claiming so virulently to be in-the-dark? Here’s what a man does when he knows he isn’t fit for a task. He says he doesn’t have the right tools. I’m about to save the Gambling Commission four years of research...

UKGC heralds launch of four-year data drive

Gambling
The Gambling Commission and its partners are, apparently, still in the dark as to the characteristics of UK problem gambling - as they choose an extended exercise in number-crunching over expediting the passing of common-sense legislation. In the latest move to tighten its grip on the industry, the Gambling Commission will soon reach out to operators throughout the land, in an...

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