Tag: after sales

Suzohapp: Sharing the wealth of knowledge

suzohapp after-sales john vallis cash systems
Maintaining machine uptime - and by extension profitability - is not only a year-round undertaking but one of crucial importance for operators. Suzohapp’s range of after-sales and service solutions draw on years of first class industry experience to offer one of the most comprehensive post-purchases packages available. Crucial to this is an understanding of the wants and needs of operators commented...

Facilitating change through exceptional service

Coinslot - Suzohapp Facilitating change through exceptional service
In an ever changing market landscape after-sales service is more important than ever, something John Vallis, Suzohapp UK sales director and VP amusement sales EMEA, knows better than anyone.   What after sales products and/or services are you seeing the most demand for? “We have seen a huge surge in demand for our RM5 Coin Acceptors, Scan Coin Note / Coin counters...

There’s service and then there’s E-Service

Coinslot Mike Clokie service
E-Service provides the industry with much more than simply a comprehensive spares and support package delivered from two key locations within the UK. Managing director, Mike Clokie, explains how, courtesy of significant investment in staff, support techniques and system infrastructure, the company has become the first choice for after sales support for many AGC’s, FEC’s, casinos and single site...