Game Payment Technology are in confident mood going into 2022, probably because of the diverse markets their cashless payment solutions serves. With two shows coming up and a new app on the horizon, John Rozek can’t wait to get moving.
JOHN ROZEK DIRECTOR GAME PAYMENT TECHNOLOGY
Coinslot: A year that opened in lockdown, staggered through to reopening, via a supply chain crisis and ending with Omicron: how will you look back on 2021?
John Rozek: Even before the pandemic, cash was dying. Depending on the type of venue, between 60 percent and 90 percent of all transactions were cashless.
However, COVID-19 has exposed the pitfalls of businesses neglecting investment in cashless payments, as this has caused another seismic shift.
Of course, just as the rest of the industry has suffered due to the pandemic, the roll-out of Game Payment was interrupted by the lockdowns in the last two years.
Nevertheless, as the restrictions began to ease over this summer, initial data showed that the value of cashless funds per machine was more than 4 times the pre-launch forecast.
Coinslot: We’ve had five months since re-opening, what were your highlights of the year?
John Rozek: One of the key highlights of 2021 has to be the launch of Game Payment at Brighton Palace Pier in May.
The pier is the first family entertainment centre to partner with Game Payment Technology, with the cashless gaming solution being installed onto the 75 machines in their Dome arcade.
Throughout 2021, the Game Payment cashless solution was implemented and tested with several new manufacturers, including Blueprint Gaming, London Pinball and most recently, manufacturer of commercial jukeboxes and background music systems, NSM Music.
Having all of these manufacturers implement the system has enabled Game Payment to become the only multi-machine solution that works across all machine types in all venues – for example, gaming machines, grabber machines, virtual reality machines, pool tables, and jukeboxes. A player can use one app to play on all the machines in a pub, club, or arcade, without the need for cash.
In October 2021 GPT launched the TR-SLU – a battery operated pool table solution. This unit can GP-enable any machine that uses a coin pulse interface for enabling play, for example, pool tables. This revolutionary new unit can operate in both a mains and battery-powered environment. It has been designed to be extremely power efficient with a battery life of up to three years.
Coinslot: 2021 has been a major challenge to the way our businesses operate. How have you risen to this challenge and what new developments are you introducing to rebuild and strengthen your operation?
John Rozek: Post-lockdown, finding new development staff to join our team has been a major challenge. However, some great work by our HR team means that we have some great new people, with terrific experience joining in January. They’ll be working on a number of exciting new developments.
GPT customers can look forward to another series of innovations in our products and services throughout the year.
Finding space in our office to accommodate representatives of all of the machine types that are now Game Payment-enabled could have been a problem but we’re continuing to restrict working in the office while the pandemic continues. Staff have been working mainly from home for several years now, so adjusting to the working practices needed to combat COVID wasn’t difficult for us.
Coinslot: What are you looking or hoping for in 2022 and what’s on your New Year’s wish list?
John Rozek: The team at GPT are looking forward to kicking the new year off in style at EAG International on stand 190. Here, attendees will be able to experience the Game Payment app being used to pay to play on fruit machines from half-a-dozen manufacturers, as well as different machine types, including an NSM Curve jukebox.
GPT will also be showcasing the latest enhancements that have been added to the TR-SLU pool table solution. These include the ability to meter the cashless transactions separately from coins, and to automate the button-press on pool tables. Furthermore, GPT have designed this as a plug-and-play product, allowing engineers to install the solution in just a couple of minutes!
GPT are also exhibiting at ICE 2022, where visitors will find the team in the Bingo Pavilion on stand BP5. Being part of the Bingo Pavilion allows us to strengthen relationships in this space, and we will see bingo halls fitted with GP-enabled fruit machines early in 2022.
We expect the use of Game Payment to continue to rise with many new developments planned for 2022. These include a fresh new app to make the player experience even better and provide retailers with the options to brand the appearance of the app.