OKTO unlocks digital payments directly on to Regal gaming machines across UK pubs

Okto.wallet Regal Gaming UK Pubs
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Regal Gaming has raised the bar for pubgoers with the introduction of OKTO.WALLET which allows machine players across the UK to make secure, cashless, mobile payments.


Regal Gaming, a subsidiary of the MERKUR GROUP UK, has signed an agreement with leading fintech firm OKTO to accept cashless payments directly on to its gaming machines. The leading supplier of amusements equipment will now offer the digital payment facility via OKTO.WALLET, with the deal delivering a major boost to pubgoers throughout the UK.

In a joint announcement this week, the agreement brokered enables users of the OKTO.WALLET mobile app to deposit and withdraw funds ‘safely, securely and seamlessly’ directly on to any collaborating gaming machines in the UK leisure sector. The OKTO.WALLET is a fully-licensed payment service, reducing payment friction, enhancing customer experience, and focusing on responsible gambling and player protection.

The offering is a welcome innovation for the UK pub sector after a torrid 18 months which has seen closures severely restrict gameplay and revenues for machine operators and venues in all sectors of the leisure and hospitality industry. According to the statement, the wallet delivers “a much-needed post lockdown boost, by introducing a fully cashless experience tailored to the gaming industry and its players’ demands, increasing customer engagement and footfall.”

On the detail, OKTO noted: “Pubgoers can embark on this digital journey by downloading for free the OKTO app from the App Store and Google Play and creating an account in just a few minutes. The OKTO app enables users to move their funds instantly across the entire payment ecosystem; from the gaming machine, the pub’s ordering app, the bartop cashier, all the way out to any retail or online business accepting OKTO Prepaid Mastercard®, linked to the OKTOwallet account.”

For Regal, the initiative, comes with significant benefits: OKTO’s mobile-first solution was easily integrated into their gaming machines without the need for any additional hardware or upfront costs. For the broader based industry, the deal also offers a significant landmark: it ensures a level playing field for the retail gaming sector with the rest of the UK high street economy.

Social responsibility will, understandably, play a key role in the offering. OKTO, in line with all major levels of responsible gaming and the latest callings of the UKGC, puts control directly in the hands of the user with powerful age verification, gaming limits and time-out periods tools, as well as with problem gambling helplines available within the app.

The roll-out has started with OKTO.WALLET available at selected pubs, with further locations being added in the coming weeks and months. Given strong customer demand and amidst the COVID-19 adjustments within the leisure sector, OKTO will continue to expand its UK wallet through its partnership with Regal. Pubgoers using Regal’s gaming machines are able to take advantage of a secure, universal and cashless payment method as it rolls out across the Regal network.

Matt Bicknell, managing director operations and product at Regal, welcomed the introduction: “Through our collaboration with OKTO, we found both a digital, instant and cashless solution to meet our customers demand and the flexible, market-proven technology that enabled us to easily adopt it in our gaming machines. The launch is the result of extensive research and co-development between our companies, and we are working actively on rolling it out to our client base in the UK.”

Simon Dorsen, director of gaming at OKTO, added: “Britain is moving beyond ‘peak cash’ this year, as the country has well and truly embraced a cashless society due to its convenience and ease. The Pub and Gaming sectors are able to address the users’ need with a flexible and cashless solution, thanks to our collaboration with Regal. We designed a turn-key solution for the market that enables consumers to use a complete, digital, cashless solution, not only directly on gaming machines but also across the entire payment ecosystem. Providing them with a single payment app, users have the freedom to use their OKTO.WALLET anywhere, whether it’s pubs, AGC, Casinos or high street shops.”

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