It’s all about quality, says Tony Glanville

RLMS, sales, quality, Tony Glanville, EAG
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Quality is the consistent theme as RLMS MD Tony Glanville reflects on the best collection of equipment seen for years.

As a leading distributor you are in a position to take a broader view of the market – what are the main themes?

TG: Quality is the big ticket item from my perspective. I can’t think of a time when operators have had a better selection of really strong equipment to select from and this applies to all categories from Cat D to B3 and encompassing both analogue and digital. The quality argument applies to game content, the level of innovation, the use of technology and also, the quality of the build.

CR: What do you put the emphasis on quality down to?

TG: It’s not a case of it being something brand new for 2019, instead it’s part of an on-going trend. The industry operates in a highly competitive part of the leisure economy, players don’t just want more they demand more for their money and they want to be entertained whether that’s in an AGC, a pub or a bingo club. Technology also allows games creators to do new and exciting things. All of these factors have come together and the result is what I would say is the best collection of equipment the industry has seen for quite a number of years. The creative minds in the industry have pulled all the stops out for 2019!

CR: What do you anticipate to be the key talking points at EAG?

TG: For the reasons stated, I believe it’s going to be a very strong showing from manufacturers and one that the industry will support.
Contactless is going to be a discussion point in terms of how it’s deployed on non-gaming equipment but also what the gaming sector can do to bring about its introduction. The removal of B2s from bookmakers premises brings something new to the table. For example, how much of an opportunity does this present to operators on the high street and how will the bookmakers respond? We are having conversations with operators about this and those will continue at EAG. The only way to attract former B2 players is to provide a premium quality alternative, which is why the investment being made by manufacturers is so important to the development and the health of the market.

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