FEG honoured by Embed celebrating 14th collaboration

Coinslot FEG Embed Early Adopter Award
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Embed honours FEG to mark the completion of their 14th project together in Colorado Springs.

 

The Family Entertainment Group (FEG) recieved an Early Adopter Award from Embed to celebrate the completion of their 14th project together – the new Great Wolf Lodge in Colorado Springs.

Embed, a subsidiary of out-of-home entertainment leader Helix Leisure, bestow the awards to long-time customers to mark their cooperation and support, as well as their help in evaluating and developing the features and functions of Embed’s innovative system.

John Keys, Strategic Account Manager for Embed said: “Family Entertainment Group has been instrumental in providing real-world feedback on our latest version of software. The insights they have provided will benefit all Embed users in the future, and we’re lucky to have them as a partner.”

FEG selected Embed’s smartTouchTM Insert readers for the cashless operation of 93 games and attractions in the newest Great Wolf location.

Family Entertainment Group is a recognized industry-leader in game-room design, development, consulting, and operations.

Silvia Lintner, Director of Revenue Management Services for Family Entertainment Group said, “Embed’s development team really listens to the operators’ day to day experience with the system and works diligently to make improvements that benefit the employees, enhance the customers’ experience in a game room and ultimately increase revenue. Their unattended kiosk interface is impressive, allowing us to sell not only game credits but attractions and packages as well as effectively advertise featured deals.”

She continued, “Their online consolidated reporting offers a significant advantage for an operator with multiple locations as it provides a convenient way to track sales and game performance in one place. Overall I am very happy to be partnered with Embed and look forward to continue helping them with future card system advancements.”

For more information about Family Entertainment Group, visit www.fegllc.com.


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