New appointment enhances support team function at BANDAI NAMCO Management Solutions
The newly-formed BANDAI NAMCO Management Solutions has confirmed the appointment of Andy Thorne to the role of field-based installation engineer.
Thorne will work predominantly on the Embed products in the UK and Ireland, reacting to new enquiries and supporting equipment currently on site. He has spent the last two years carrying out a similar role at Embed and has a background in IT and engineering.
“Andy’s appointment is part of the ongoing agreement with Embed, which has seen BANDAI NAMCO become the exclusive distributor of their equipment throughout the UK and Ireland,” says Steve Short, General Manager, BANDAI NAMCO Management Solutions. Our aim is to grow the team further in future, so that both BANDAI NAMCO and Embed will have a support team to be truly proud of and be able to give the customer the confidence in the after sales that their investment depends upon.”
Embed’s Managing Director for EMEA Rosa Tahmaseb said: “Andy has been a valuable member of our team at Embed and knows the product inside out. It is to the benefit of our existing and new customers that he now moves over to BANDAI NAMCO in order to support Embed’s products in the UK and Ireland.”