The Gambling Commission has released a detailed plan outlining its focus and priorities for 2018-19, the first release of an overall three year strategy.
Managing change and responding to emerging risks are two of the most prominent points of the report which seeks to set out a roadmap for progress following on from a detailing of high-level plans and priorities released last year.
Chairman William Moyes commented: “Our strategy is ambitious, as is this plan. It will deliver real change for consumers, the gambling industry and for us as the regulator. Our aim is to make gambling fairer and safer and to raise the standards across the industry as a whole.”
2018/19 will see the first full year in which the commission’s revised fee structure is fully realised and it is reported that this will represent an average cut in fees of some 10 percent.
With this in mind the strategy document forecasts an annual expenditure of £21.1m funded by these fees, with machines, arcades, bingo halls and gaming software accounting for 34 percent of this.
Detailing plans going forward the commission aims to protect customer interests through strengthening rules on advertising, practices and dispute resolution in the short term and organising focus groups and exploring public attitudes towards the second half of the period.
Relating to operators, the body is seeking to raise standards across the market through an annual enforcement report in the first quarter, and deliver a programme of best practice through a number of publications and events throughout the year, amongst other related practices